​​Customer Service 

Payment Assistance


The POLUA is now offering ON-LINE BILL PAY.  Please click on the BILL PAY button below for access and instructions.

You may also pay with check by calling 1-800-949-1892 and following the menu prompts.

Please do not hesitate to contact our offices if you have any questions or need further assistance.

POLUA Core Values - Transparency, Respect, Accountability, Integrity and Leadership

48-Hour Notice

Information Board

Consumer Confidence Reports (CCR). Click here. 

2019 LIHEAP Applications are now being accepted for supplemental energy utility assistance. Click here.

During inclement weather conditions, solid waste services maybe altered or delayed.

Waste Water

Solid Waste


Drinking Water

​​Essential Utility Service Areas

Hours of Operation

Monday - Friday

8:00 am - 4:30 pm

Closed: 12:00 pm - 12:30 pm

Pueblo of Laguna Utility Authority

A Tribally Owned Entity

The POLUA is making it easier to pay your monthly bill.  You may chose to pay using our On-Line Bill Pay or by using the Automated Telephone Service .  Click herefor more information.