​​Customer Service 

Drinking Water

​​Essential Utility Service Areas

Payment Assistance


Hours of Operation

Monday - Friday

8:00 am - 4:30 pm

Closed: 12:00 pm - 12:30 pm

The POLUA is now offering ON-LINE BILL PAY.  Please click on the BILL PAY button below for access and instructions.

You may also pay with check by calling 1-800-949-1892 and following the menu prompts.

Please do not hesitate to contact our offices if you have any questions or need further assistance.

POLUA Core Values - Transparency, Respect, Accountability, Integrity and Leadership

Pueblo of Laguna Utility Authority

A Tribally Owned Entity

Information Board

Consumer Confidence Reports (CCR). Click here. 

During inclement weather conditions, solid waste services maybe altered or delayed.


The Transfer Station will be open on Saturdays beginning April 6, 2019.  The Transfer Station will be closed to accepting trash or recyclables on Fridays beginning April 5, 2019

If you need your septic tank pumped, please call the UA during regular business hours Monday through Thursday or before noon on Friday.  No septic systems will be serviced on Saturdays.

Waste Water

Solid Waste

48-Hour Notice


The POLUA is making it easier to pay your monthly bill.  You may chose to pay using our On-Line Bill Pay or by using the Automated Telephone Service .  Click herefor more information.